Audio conferencing, web conferencing and video conferencing services are some of the most beneficial and cost-effective tools that a company can have in today’s business market. Often employees, partners and shareholders are spread out in different offices across town, across the state, or even across the globe. Trying to get them all together in one place for a meeting would be not only time consuming but extremely expensive.
Conferencing services eliminate these issues by allowing you to meet with your participants anywhere, anytime, and for significantly less than the cost of traditional business travel. Today’s conferencing services come in a variety of flavors – from simple audio conferencing to more comprehensive operator assisted conferencing.
Operator assisted conferencing is frequently used by businesses for shareholder and investment meetings that often require more detailed information, such as detailed call reports, recording, transcription and streaming. Offering a more “white gloved” type of service, the majority of today’s operator assisted conferencing solutions are scalable and allow you to manage and streamline even your most demanding conferences.
Operator assisted conferences require a reservation. Once a reservation is made, one or more dedicated operators will be assigned to your call. These operators will be available to deliver an opening/closing script if you choose to provide one, and will greet each of your participants as they enter the conference. If at any time throughout your conference you need assistance, your designated operator(s) will be available to answer any questions for you outside of the conference.
Operator assisted conferencing can be customized to meet your exact needs and can be scaled to fit any size audience – whether you need to meet with a handful of executives or thousands of sales team members. It also allows you to take advantage of special features not offered in simple, everyday solutions. For example, a number of operator assisted conferencing services offer enhanced features, such as interpretation provided by a highly trained interpreter, to help you overcome language barriers with your global audience. Moreover, some of these solutions allow your attendees who are deaf or suffer from hearing loss to participate by providing conference captioning, which converts comments into text for participants to read online.
If you are considering an operator assisted conference call for your next meeting, give us a call. We will work with you to find the ideal solution that will bring your attendees together in one seamlessly planned, managed and executed event.
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Erin Bothamley is a Sales support Manager at Fastblue Communications. Fastblue is a Premier Managed Cloud, Telecom, and Internet Security Provider.
