Frequently referred to as managed Voice over Internet Protocol (VoIP), hosted VoIP saves businesses from the expensive costs associated with investing in VoIP equipment and managing the system. Hosted VoIP utilizes packet-switched telephony to transmit calls across via the Internet, as opposed to the circuit-switched telephony utilized by the traditional Public Switched Telephone Network (PSTN).
As a business owner, finding a reliable, high-quality, and cost-efficient service is a top priority, and hosted VoIP offers exactly that. John Putnam, an industry insider, recently told Small Business that, with hosted VoIP, “the actual box you need to make your phones work, the PBX (News – Alert), Private Branch Exchange, is shared with a bunch of other companies.” This means the only telephony equipment that is required to reside in your office is the actual phones themselves.
What’s more is that with a hosted VoIP system, you will see significant savings, and you don’t have to worry about network infrastructure issues, maintenance, software upgrades, or rolling out the newest features, because it’s all taken care of for you.
Moreover, as today’s workforce continues to become more mobile, a hosted VoIP system allows you and your team to conduct business while out on location – regardless of wherever that may be.
By routing voice calls over the Internet, hosted VoIP is much more cost-efficient and flexible than a traditional phone line, and allows you and your employees to communicate and work with each other from anywhere. According to IT veteran Alex Desberg, the key to getting the best ROI is to choose your VoIP system wisely, take the time to train your employees, and know where to go in the event that an issue arises; basically, don’t skimp on the basics. Desberg also adds that you should “think of hosted VoIP as freedom,” – freedom from being weighed down by landlines.
Additional Information
Whether you end up implementing a hosted VoIP solution or not, at the very least you should consider it. If you are still on the fence as to whether a VoIP or hosted VoIP solution is right for your business, give one of our account managers a call today. Our team is well versed in all of today’s top communications solutions and we can walk you through it all to help you find the ideal solution for your business.
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Eric Swanstrom is a Sales and Account Manager at Fastblue Communications. Fastblue is a Premier Managed Cloud, Telecom, and Internet Security Provider.
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