On a normal telephone line, your voice is transmitted from one location to the next as an analog signal through copper wires at a speed of about 30 kilobits per second. This works just fine when you’re at home and only one person has to use the phone at a time. But in a business setting with many employees making various calls at the same time to different sites, this would not work as well.
A T1 Line is comprised of 24 digitized voice channels and transfers data from one person to another at a speed of 1.54 megabits per second (much, much faster than your home line) through fiber optics. This allows for quick and clear connections and great, flawless sound. The T1 handles both incoming and outgoing calls, and assigns the next call made to the next available line. This is an efficient process, maximizing free lines for usage. For any business that relies on telephone communications, whether for meetings, employees making sales, or anything else, Voice T1 offers 24 different channels so all of these tasks can be completed at the same time.
With 24 open channels, associates, clients, contacts, dealers and anyone else will be able to call and reach your business. As long as all the lines are not in use, customers will never have to hear a busy signal and will be able to reach the person they wish to talk to quickly and easily. For direct contact to certain employees, businesses can purchase direct inward dial (DID). With DID, companies can assign different telephones in the office different numbers so customers and clients can reach certain personal directly by dialing that number. Staff, personal and employees will never have to sit around and wait for an open line, allowing them to reach maximum productivity. And if 24 lines are not enough for your business, all you have to do is acquire another T1 circuit, which gives you additional channels for voice communications.
Usually, one T1 is good for about 75 people, but varies by business depending on phone usage, importance of calls and many other factors. T1 engineers can be consulted to help provide the best T1 solution as well as test and report if you are utilizing your T1 channels. Also T1 circuits are built in at your specific location. They are very reliable but, if any rare problems do occur, it is on location and can be fixed quickly in order to get your business up and running as usual. Customer Service Units are always available during normal business hours to fix the mistake as quickly as possible.
For any company that requires extensive phone usage, Voice T1 is a great solution.
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Erin Bothamley is a Sales support Manager at Fastblue Communications. Fastblue is a Premier Managed Cloud, Telecom, and Internet Security Provider.
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